One of the biggest express transportation companies in the world, Federal Express Corporation, recently announced the release of FedEx Surround®, an intelligent monitoring and intervention solution that improves control and visibility of shipments for customers, elevating supply chain management and logistics. Customers in Singapore and Hong Kong Special Administrative Region can now access this solution; it will shortly be extended to other APAC regions, such as China, Japan, Malaysia, Australia, Korea, and Taiwan.
FedEx's comprehensive range of shipping and tracking products is enhanced by the seamless integration of its Surround® monitoring and intervention tools with the company's current transportation network. The products support a variety of industries, including healthcare, aerospace, and high-tech, and offer three service levels: Select, Preferred, and Premium. They do this by offering crucial updates and interventions that guarantee the integrity and prompt delivery of sensitive shipments.
"We at FedEx are always coming up with new ideas to satisfy our clients' changing needs. We are constructing smart logistics for our clients with FedEx Surround® and data-backed intelligent solutions. The solutions do more than just track; they also allow for astute real-time intervention to guarantee that shipments are not just watched over but also actively managed to reduce risk. For companies that depend on high-stakes goods and just-in-time delivery, this is revolutionary, according to FedEx President of Asia Pacific Kawal Preet.
Utilizing cutting-edge sensor technology, such as SenseAware ID with near real-time data analytics, the FedEx Surround® monitoring and intervention solution in Asia Pacific offers proactive interventions and continuous monitoring for shipments globally. FedEx has long been at the forefront of sensor-based logistics, offering sophisticated tracking for valuable and critical cargo. With SenseAware ID, a small, light sensor uses Bluetooth Low Energy (BLE) to send accurate package location data every two seconds to gateway devices or WiFi access points across the FedEx network. SenseAware ID-equipped packages may be traced hundreds of times, as opposed to dozens of times using conventional package scanning procedures. This results in an unparalleled quantity of real-time shipment location data.
FedEx's innovative approach is exemplified by the thoughtful integration of artificial intelligence and machine learning technologies into the FedEx Surround® system. By anticipating possible delays in the delivery process, these technologies help FedEx and its clients make well-informed decisions quickly. FedEx Surround® monitoring and intervention, which provides improved visibility and control over supply chains, is poised to revolutionize the way companies handle logistics.