In order to improve transparency and value-added services, Eagle Roofing Products is pleased to announce a new relationship with Hyphen Solutions and Supply Pro. Truck turnaround times will be accelerated by the supply chain management software, which will provide regional team members more visibility into job site timetables.

Eagle's most recent initiatives, according to a press release, have mostly concentrated on increasing productivity at every manufacturing facility and stocking yard around the country in order to better serve partners and consumers. With this initiative, the advantages of Eagle's first online reservation system, "Time Is Money," which enables yard team members to pre-stage orders for clients who are willing to give 24 to 48 hours' notice before pick-ups, will be amplified.

As for the program's inception, Eagle Vice President of Sales and Marketing John Campbell explained that "manufacturing capacity and supply chain communication are at the forefront of most builders' and large roofing contractors' minds with the seemingly endless demand for new homes." "To expand our commitment to 'Adding Value,' we decided to approach Hyphen Solutions to adopt their innovative jobsite management tool, Supply Pro, into our world-class Customer Service platform."

The regional customer care representatives of the organization will spearhead the integration of Hypen and Supply Pro. Eagle, however, has pledged to use four regional order management systems in Florida, Arizona, Nevada, and California to ensure a smooth transition and that companies from coast to coast reap the rewards of this alliance.

According to Campbell, Eagle's customer-focused objectives will likely be significantly impacted by the launch of this software integration.

We intend to do away with last-minute order fire drills and shorten lead times by boosting communication across the supply chain by superimposing open orders with the data in Supply Pro," Cambell continued.